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Why does the tracking number you've sent me not work?

If your order has been despatched over the weekend then you will not be able to track your order until it is collected by our courier on Monday evening. Your tracking number will not be live in the couriers system until late on the evening of despatch. If you have provided us with a mobile number you should receive an SMS from the courier to state when the delivery is going to take place. 

If you are experiencing problems in tracking your order then please feel free to contact us so we can track your order for you. 

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