Some of the most Frequently Asked Questions.
- ★ Price Match
- Packaging/Gift Wrap
- Do the online stock levels relate to a specific store?
- Do you sell Gift Cards?
- Can I cancel my order?
- Can I place an order over the phone?
- ★ What happens if I am not at home to receive my delivery?
- My item has arrived damaged. What do I do?
- Which courier do you use?
- Why does the tracking number you've sent me not work?
- Why am I being charged for delivery when it states Free Delivery on orders over £9?
- Why have I not received items that have been marked as despatched on my delivery note?
- ★ If I am declined finance, when will my deposit be refunded?
- Can I pay off my loan early?
- How do I apply?
- What type of goods can I buy on Finance?
- How are my monthly payments made?
- Is a deposit required?